A little more local. Explore our Directory and Concierge services in the Tokyo metropolitan area.

Commercial disclosure

Effective Date: November 5, 2026

特定商取引法に基づく表記

The Directory and Concierge services are now available. The following information applies to paid Concierge requests.

Operator and contact

Miku Watanabe (渡辺 美公), sole proprietor, Japan. Email: support@getbasho.app. Address and telephone number will be disclosed without undue delay on request before purchase.

Prices and additional costs

Appointment: ¥1,000: Includes 1 business contact. Additional same-booking change or cancellation contact: ¥500. Inquiry: ¥1,500: Includes 1 contact. Additional contacts: ¥1,000 each. Complex Arrangement: ¥5,000: Includes up to 3 contacts. Additional contacts: ¥1,000 each. All prices include tax. Business and medical charges are separate. A contact is one outreach to a business by phone or message, including related replies. Your LINE conversation with basho. does not count. An extra contact to the same business for an alternative time when the original time is unavailable is free. Additional paid work requires your approval.

Payment method and timing

Submit your request through our official LINE account. We manually review whether we can assist and confirm the service scope and fee before payment. Payment is processed through Stripe. We begin the service after payment has been confirmed. If the agreed service is not achieved, we issue a refund through Stripe.

Service timing

Service hours: 9-17 JST. We normally respond within one business day. Maximum 3 telephone attempts per request. Bookings are subject to availability; no outcome or availability is guaranteed.

Cancellation and refunds

If the agreed service is not achieved, we issue a refund through Stripe. See the Cancellation & refunds policy for further details.